FIT & CARE GUIDE
Wash cold & hang dry. Turn screenprinted pieces inside out to reduce fading and/or cracking of the print.
RETURN / EXCHANGE
Items returned within 7 days of the package arrival date in same as new condition will be eligible for a refund/exchange.
Items must be in new condition (not worn or washed). Shipping fees will not be covered.
Refunds will be credited to the original payment method used within 8-10 business days of processing the return.
Items subject to a 20% restocking fee.
If you believe you have received a defective / incorrect product you may be eligible for a return/exchange.
To start a return/exchange email contact@poly5000.com
SHIPPING INFO
Please allow up to 10 business days for order processing and an additional 7-10 business days for delivery.
International shipments are subject to additional duties, taxes and other customs fees. We are not responsible for tariffs or custom fees. Please allow at least 4-6 weeks for international orders to be delivered.
All orders are shipped via USPS standard shipping. We are not responsible for any lost, stolen, or damaged packages once the package has been shipped. We cannot guarantee delivery dates.
During peak seasons, please order early to allow time for processing and standard shipping.
MISC INFO
PAYMENT
We accept most major credit cards (Visa, Mastercard, and American Express), PayPal, and Bitcoin. We reserve the right to require additional identification verification for international or suspicious orders in efforts to prevent credit card fraud
PRODUCT AVAILABILITY
Although availability may be indicated on our site, we cannot guarantee product availability. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.
DISCLAIMER
Colours may alter very slightly between online and physically. Also I'm colourblind.
CONTACT US
For help and/or general inquiries, email us at contact@poly5000.com.